Question 1

Do you store my AI Assistant conversations?

Accepted Answer

No. We process data client-side only. Your conversations never touch our servers. They're deleted from memory after extraction.

Question 2

Which plan should I pick?

Accepted Answer

Monthly ($4.99/mo) and Annual ($29/yr) both include a 3-day free trial — try every integration before you're billed. Monthly works on 1 browser; Annual unlocks up to 4 browsers and saves ~50% vs monthly. Lifetime ($59 one-time) includes everything in Annual forever with no trial needed — if you'll use ExtractDB for 2+ years, it pays for itself.

Question 3

How do I activate my license?

Accepted Answer

After purchase, check your email for a license key. Open the ExtractDB extension popup, enter the key, and you're set. Monthly plans work on 1 browser; Annual and Lifetime work on up to 4 browsers.

Question 4

How is this different from Zapier/Make?

Accepted Answer

Zapier takes 15+ minutes to set up per workflow. We work in seconds with visual mapping. Plus Zapier charges $20+/mo. ExtractDB starts at $4.99/mo, $29/year, or $59 lifetime.

Question 5

Does this work with other AI tools?

Accepted Answer

Yes! Works with any AI chat that displays tables/lists in the browser, now supports Grok, Perplexity, Claude, Chatgpt, Gemini and Deepseek. Roadmap includes Microsoft Co-pilot, Mistral, and more.

Question 6

Can I map custom fields?

Accepted Answer

Absolutely. Intuitive interface lets you map any AI column to any database field.

Question 7

Is my Airtable/Notion API key safe?

Accepted Answer

Yes. Tokens are encrypted locally in your browser. We never see or store them.

Question 8

Is there a free trial?

Accepted Answer

Yes. Monthly and Annual plans include a 3-day free trial with full access to every integration. You won't be charged until the trial ends. Cancel anytime before then to avoid billing. The free tier (CSV export only) is also available with no payment required.

Question 9

Do you offer refunds?

Accepted Answer

Yes. Monthly and Annual plans include a 3-day free trial. All paid plans also include a 30-day money-back guarantee. No questions asked.